When the “Buy It Now-CONSUMER” button on our online catalog is clicked, you are redirected to an Authorized Retailer. Please contact them from the confirmation email you received after purchasing.
Purchases made from the “Buy It Now-BUSINESS” button on our online catalog are eligible for returns. (See Below)
Contact Burco Inc for an RMA (Return Material Authorization) to be issued. Your item must be unused and in the same condition as you received it. The return must include the original packing slip to be accepted.
Burco Inc: 1-800-253-2593
Buyer will be responsible for the return shipping cost. Neither the original shipping cost nor the expense for the return shipment are refundable.