To be eligible for a return, you must have made your purchase through Burco’s Business Direct program.  If you are not satisfied with your purchase, you have 30 days from your order date to make a return. Contact Burco Inc for an RMA (Return Material Authorization) to be issued. Your item must be unused and in the same condition as you received it. The return must include the original packing slip to be accepted.  There is a 20% restocking fee.

SHIPPING:

Buyer will be responsible for the return shipping cost. Neither the original shipping cost nor the expense for the return shipment are refundable.

When the “Buy It Now-CONSUMER” button on our online catalog is clicked, you are redirected to an Authorized Retailer. Please contact them from the confirmation email you received after purchasing.

Purchases made from the “Buy It Now-BUSINESS” button on our online catalog are eligible for returns. (See Below)

Contact Burco Inc for an RMA (Return Material Authorization) to be issued. Your item must be unused and in the same condition as you received it. The return must include the original packing slip to be accepted.

Burco Inc: 1-800-253-2593

SHIPPING:

Buyer will be responsible for the return shipping cost. Neither the original shipping cost nor the expense for the return shipment are refundable.

CANCELATION REQUESTS
Call 1-800-253-2593

If you are not satisfied with your purchase, you have 30 days from your order date to make a return.

REFUNDS:

You will receive a refund in the form of a credit to your original form of payment within 14 days of receiving your return.

SHIPPING:

Buyer will be responsible for the return shipping cost. Neither the original shipping cost nor the expense for the return shipment are refundable.