PRIVACY POLICY
Effective Date: August 14, 2026
1. Introduction
Burco (DE), LLC ("Burco", "we", "us", or "our") respects your privacy and is committed to protecting your personal information.
This Privacy Notice explains how we collect, use, disclose, and protect personal information when you visit Burco Website, create an account, make purchases, request information, communicate with us, or otherwise interact with our products and services.
This Notice is intended to comply with applicable United States privacy laws and, where applicable, the European Union General Data Protection Regulation ("GDPR").
2. Data Controller
Burco (DE), LLC
2936 South Wilson Court NW
Grand Rapids, Michigan 49534 USA
Phone: 800-253-2593
Email: privacy@burcoinc.com
3. Personal Information We Collect
We may collect:
Information You Provide
- Name
- Company name
- Billing and shipping address
- Telephone number
- Email address
- Account credentials
- Payment information
- Order history
- Communications and inquiries
Information Collected Automatically
When you visit our website, we may automatically collect:
- IP address
- Browser type
- Device information
- Geographic region
- Pages viewed
- Session activity
- Referring websites
- Cookie identifiers
Information From Third Parties
We may receive information from:
- Payment processors
- Shipping providers
- Marketing service providers
- Analytics providers
- Business partners
4. Legal Basis for Processing (GDPR)
Where GDPR applies, we process personal information based on one or more of the following legal bases:
Contract Performance
To:
- Process orders
- Provide products and services
- Manage accounts
- Fulfill warranties and customer support requests
Legitimate Interests
To:
- Improve website performance
- Prevent fraud
- Ensure security
- Analyze website usage
- Maintain business operations
Consent
Where required by law, including certain cookies and marketing communications.
Legal Obligation
To comply with:
- Tax laws
- Accounting requirements
- Product safety requirements
- Law enforcement requests
5. How We Use Your Information
We use personal information to:
- Process orders and payments
- Deliver products
- Provide customer service
- Manage customer accounts
- Respond to inquiries
- Improve website functionality
- Protect against fraud and misuse
- Send marketing communications when permitted
- Comply with legal obligations
6. Cookies and Similar Technologies
We use cookies and similar technologies to:
- Maintain website functionality
- Remember preferences
- Analyze traffic
- Measure site performance
- Improve user experience
Where required by law, visitors will be presented with cookie consent options before non-essential cookies are activated.
Users may manage cookie preferences through browser settings.
7. Sharing Personal Information
We do not sell personal information.
We may disclose information to:
- Payment processors
- Shipping carriers
- Hosting providers
- IT service providers
- Marketing vendors
- Professional advisors
- Government authorities when legally required
All third-party providers are expected to protect personal information and use it only for authorized purposes.
8. International Data Transfers
Burco is located in the United States.
If personal information is transferred from the European Economic Area ("EEA"), United Kingdom, or Switzerland to the United States, we will use appropriate safeguards where required by applicable law.
9. Data Retention
We retain personal information only as long as necessary to:
- Fulfill contracts
- Provide services
- Maintain business records
- Comply with legal obligations
- Resolve disputes
- Enforce agreements
Retention periods may vary based on the type of information and applicable laws.
10. Security
We implement reasonable administrative, technical, and physical safeguards designed to protect personal information against:
- Unauthorized access
- Disclosure
- Alteration
- Loss
- Misuse
No method of transmission or storage is completely secure, and we cannot guarantee absolute security.
11. Your GDPR Rights
If GDPR applies to you, you may have the right to:
- Access your personal information
- Correct inaccurate information
- Delete personal information
- Restrict processing
- Object to processing
- Withdraw consent
- Request data portability
- Lodge a complaint with a supervisory authority
Requests may be submitted to:
privacy@burcoproducts.com
12. United States Privacy Rights
Depending on your state of residence, you may have rights under applicable privacy laws, including:
- Access
- Correction
- Deletion
- Opt-out of targeted advertising
- Data portability
Burco will respond to verified requests as required by applicable law.
13. Marketing Communications
You may opt out of marketing emails at any time by:
- Clicking the unsubscribe link in emails
- Contacting us directly
Transactional and service-related communications may still be sent as necessary.
14. Children's Privacy
Our website is not directed to children under 16 years of age.
We do not knowingly collect personal information from children.
15. Changes to this Privacy Notice
We may update this Privacy Notice periodically.
The revised notice will be posted on our website with a new effective date.
16. Contact Us
Burco
2936 South Wilson Court NW
Grand Rapids, MI 49534
Phone: 800-253-2593
Email: privacy@burcoproducts.com