FAQ’s

Burco Frequently Asked Questions

  • Mirrors
  • Mirror Installation
  • Racks
  • Rack Installation
  • Window-Glo
  • Burco

Our apologies, please use this guide to help you with your installation during our transition. Thank you!

-Install code A: Most mirrors can be installed using this fit over method.  If you see a fit over label on your mirror’s bubble bag you must use this code only.

-Install code B: Remove broken mirror glass. Please test fit your mirror and determine if this method can be used for your mirror.

-Install code C: Use this method for all heated mirrors with (H) in the Burco part number.

-Install code D: The least popular gasket fit code applies to west coast style mirrors with visible rubber gaskets holding your mirror inside the mirror head.

 

Installation codes are specific to each part. Your part specific install code is listed on the front label of your newly updated 2016 Redi-Cuts® or Redi-Set-Go® box.

We are slowly transitioning to our newly updated 2016 boxes that include the install code on the front label. In the meantime, please visit our catalog. If your exact part number mentions “fit over existing broken mirror,” do not remove broken glass.

Yes. You can fix it yourself. Some mirrors are easier to install than others so it is always a great option to have it installed by a professional auto glass installer. Please view the mirror instructions page if you would like to do it yourself. If you are more of a “do it for me” type of person please find a Burco installer near you. Remember, our Break-Free Guarantee only applies when your Burco mirror replacement is professionally installed.

Be sure to educate yourself on what features your original (OE) side view mirror has. Secondly, take a look at the shape and match the shape of your mirror to the correct mirror shape in our mirror catalog. Lastly, it is important to measure your broken side view mirror to narrow it down to the exact solution. Please visit the before you buy section. It is highly interactive and informative.

Please double check the shape next to the broken mirror on your vehicle. Make sure that the part number is orientated at the bottom when you reference your mirror shape and always measure your mirror. To learn about your mirror and for instructions on how to measure your mirror, please view the before you buy section.

All returns must go through the retailer in which your mirror was originally purchased.

We are committed to a quality and affordable USA made product. Our mirror replacements are intended to be used as an alternative to high priced OEM mirrors and mirror assemblies. You will not ever have to worry about distortion. We source the highest quality first surface chrome mirrors available and we have strict quality standards.

We do offer a Break-Free Guarantee™ only when your Burco mirror replacement is professionally installed by a Burco retailer. Please see our Guarantee terms and conditions. This does not apply to products that are bought online or at a retail auto parts store.

Heated icons can be found etched into your mirror. However, at many times the heated etching does not accompany heated mirrors. The only way to be sure that your mirror is heated is to check for the presence of wires behind your backing plate. Typically, the presence of two terminals attached to a heat grid will ensure that your mirror is heated. Burco part numbers with the suffix (H) denotes that it is a heated Burco mirror. All (H) parts are complete with a pre-applied heat grid.

E/C mirrors are typically thicker than mirrors without the auto-dimming function. The presence of wires can be a good indication of an E/C mirror but do not mistake heating wires for E/C wires. When E/C mirrors fail, you may see discoloration or a settling effect. We offer mirror glass replacements to replace your failed or broken E/C mirror. Burco mirrors do not auto dim.

Please return your mirror to the retailer in which your mirror was originally purchased. We are the manufacturer and do not accept returns. Please be sure to check your specific retailers’ return policy before initiating a return.

Many insurance companies do cover Burco mirror replacements. Please be sure to check with your insurance provider or the repair shop that is replacing your mirror.

We have regular stock of all mirror replacements and we ship within 24 hours. Order away!

Most Burco windshield racks are available through your Burco distributor. To find a distributor near you, click here.  Please contact us regarding flat bed and “vehicle specific” racks.

It depends your company’s specific needs for capacities and clearance issues in the applicable vehicle. Please reference each rack’s specifications section for capacity and measurements.

Please try to match your rack up with racks listed on the racks page. Verify measurements to be sure. Still stumped? Feel free to contact us so we can look up your serial number to find your specific rack model.

Please contact your distributor to order replacement parts.

Window Glo™ glass cleaner is exclusive to automotive glass professionals. If this applies to you, please contact your specific Burco distributor.

Yes. We encourage the use of urethane based adhesives paired with our OEM strength double-sided Redi-Stick adhesive circles.

Yes. Modification of our OEM strength double-sided Redi-Stick adhesive circles is encouraged to ensure maximum coverage and adhesion for different mirror shapes. We recommend that you cut the circles with scissors before you remove the backing. Please use cut-resistant gloves, safety glasses, and follow proper safety precautions.

Yes. Window Glo™ is a versatile cleaner that is safe to use on carpets, trim, plastics, and many other applications. Please spot test before applying to a whole area. Use sparingly.

Burco product offerings do not always cover all vehicles and applications due to increased variations of OEM mirror shapes and functionalities. We strive to do our best to provide cost-effective and exact-fitting mirror solutions for the majority of commonly driven vehicles on the road.

Most windshield racks have instructions included. You can also find .pdf instructions on each specific rack page’s installation tab.